🔷 Qmart Privacy Policy

At Qmart, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our platform.

By using Qmart, you agree to the terms outlined below.

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1. Information We Collect

To provide a smooth and personalized shopping experience, we may collect:

Personal Information:
Name, phone number, email address, shipping & billing address, and payment details.

Account Information:
Login credentials and order history (if you create an account).

Device & Technical Data:
IP address, browser type, device information, and browsing behavior via cookies.

Communication Data:
Messages, emails, and inquiries you send to our support team.

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2. How We Use Your Information

We use your information only for business-related and service improvement purposes:

• Processing and delivering your orders
• Sending order updates, confirmations, and support messages
• Providing promotional offers and product updates
• Improving website performance and user experience
• Preventing fraud and ensuring account security
• Complying with legal obligations

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3. Data Protection & Security

Qmart uses advanced security systems to keep your data safe.

• আপনার তথ্য encrypted ও secure system-এ সংরক্ষণ করা হয়
• শুধুমাত্র authorized team member-রা access করতে পারে
• সকল পেমেন্ট trusted and secure gateway-এর মাধ্যমে process করা হয়

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4. Cookies & Tracking Technologies

We use cookies to improve your experience on our website.

Cookies help us to:

• Remember your preferences
• Analyze website performance
• Show relevant product recommendations

আপনি চাইলে browser settings থেকে cookies disable করতে পারেন, তবে কিছু feature ঠিকভাবে কাজ নাও করতে পারে।

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5. Sharing of Information

We respect your privacy — your personal data is never sold.

However, we may share limited data with:

• Delivery partners (for order shipment)
• Payment gateways (for secure transactions)
• Analytics tools (like Facebook Pixel / Google Analytics)
• Legal authorities (if required by law)

All partners follow strict confidentiality policies.

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6. Your Rights

As a Qmart customer, you have full control over your data:

• Request access to your data
• Request correction or deletion
• Opt-out from marketing messages anytime
• Withdraw consent for data usage

📩 For any request, contact us at: qmartbkk@gmail.com

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7. Marketing & Communication

If you subscribe or create an account, you may receive:

• Offers & discounts
• Product updates
• Promotional messages

You can unsubscribe anytime using the link in our emails.

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8. Third-Party Links

Qmart may include links to external websites.
We are not responsible for their privacy practices — please review their policies separately.

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9. Data Retention

We keep your data only as long as necessary:

• To fulfill orders
• For legal/accounting purposes
• To improve our services

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10. Policy Updates

Qmart may update this Privacy Policy at any time.
Changes will be posted on this page with an updated version.

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11. Contact Us

If you have any questions or concerns:

Qmart

📍 Address:
A2, 87, Grand 5 Hotel & Plaza,
Sukhumvit Soi 5, Khlong Toei Nuea,
Bangkok 10110, Thailand

📞 Phone:
+66 9499 24704
+660986258586

📧 Email:
qmartbkk@gmail.com